Frequently Asked Questions

Everything you need to know about our products and service.

How do I find the right size for my boots?

We recommend choosing your standard shoe size. If you are between sizes, we suggest sizing up and adding an extra insole for the most comfortable fit.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items in their original packaging. Exchanges are free of charge to ensure you get the perfect fit.

Are your boots 100% waterproof?

Yes, our boots are made from high-quality natural rubber and neoprene, making them completely waterproof and perfect for all-day wear in wet conditions.

How long does shipping take?

Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout if you need your items sooner.

Do you offer a warranty on your products?

Every pair of Merry People boots comes with a 12-month warranty against manufacturing defects to ensure your peace of mind.

What payment methods do you accept?

We accept all major credit cards, PayPal, and buy-now-pay-later options like Afterpay and Klarna.